Terms and Conditions

Company Name: Trusted Key Management LLC

Address: 572 S Nelson Rd Ste K Columbus, OH 43205

1. Acceptance of Terms

By accessing or using the services, website, or rental application system of Trusted Key Management LLC (“we,” “our,” or “us”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you may not use our services.

2. Services Provided

Trusted Key Management LLC provides property management, leasing, and related real estate services. These services may include online applications, rent payments, maintenance requests, and tenant communications.

3. User Responsibilities

By using our website or submitting an application, you agree to:
- Provide accurate, complete, and current information.
- Not misuse or attempt to interfere with the website’s functionality.
- Use the site only for lawful purposes related to housing or property management.

4. Application Process

When you submit a rental application, you authorize us to verify information provided, including but not limited to background checks, employment verification, and rental history. Submitting false or misleading information may result in denial or termination of tenancy.

5. Payments

Any payments made through our system (including application fees, deposits, or rent) must be made using authorized and lawful payment methods. All fees are non-refundable unless required by law.

6. Mobile and SMS Communications

By providing your mobile phone number and opting in, you expressly consent to receive SMS text messages from Trusted Key Management LLC regarding your rental application, lease updates, maintenance scheduling, payment reminders, and other account-related notifications.

You acknowledge and agree that:
- Message frequency will vary based on your interaction with our services.
- Message and data rates may apply depending on your mobile carrier.
- You can opt out of SMS communications at any time by replying “STOP.”

- You may also text “HELP” for assistance or contact us directly.
- Your consent to receive messages is not a condition of rental or service.

- For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (insert the link)
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

- While we strive for reliable delivery, message delays or failures may occur due to network or carrier limitations.

Mobile opt-in SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes. We will only use your phone number for operational and transactional purposes directly related to your rental or property management account.

Opt-In Method:
Opt-in to receive SMS messages from Trusted Key Management can be done in the following ways: By submitting an online form

7. Intellectual Property

All content, logos, trademarks, and materials available on this website are the property of Trusted Key Management LLC and may not be used, copied, or reproduced without written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Trusted Key Management LLC is not liable for any damages, losses, or claims arising from the use or inability to use our website, applications, or services.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your information.

10. Termination

We reserve the right to terminate or suspend access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict of law principles.

12. Changes to Terms

We may update or modify these Terms and Conditions at any time. Continued use of our services after such updates constitutes acceptance of the revised Terms.

13. Contact Us

If you have questions or concerns regarding these Terms and Conditions, please contact us at:
Trusted Key Management LLC
572 S Nelson Rd Ste K Columbus, OH 43205
Email: [email protected]